Terms and Conditions

Last updated: June 28, 2026

Welcome to Novalink Trades. These Terms and Conditions (“Terms”) govern your use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully.

About Us

This website is operated by Novalink Trades, an Australian-based business selling plant-based, plastic-free laundry detergent sheets.

Orders and Acceptance

When you place an order, you are making an offer to purchase products subject to these Terms. We reserve the right to accept or decline your order at our discretion. A contract is formed only when we confirm your order and dispatch your products. We may cancel an order if a product is unavailable, if there is a pricing or description error, or if we suspect fraudulent activity.

Pricing and Payment

All prices are listed in Australian Dollars (AUD) and include GST where applicable. We reserve the right to change prices at any time, but changes will not affect orders we have already accepted. Payment must be made in full at the time of ordering through our available payment methods. Free shipping applies to orders over $100, where stated.

Shipping and Delivery

We aim to dispatch orders promptly. Delivery times are estimates only and may vary. Risk in the products passes to you upon delivery. We are not liable for delays caused by third-party couriers or events beyond our reasonable control.

Product Information

We make every effort to ensure product descriptions, images, and ingredient information are accurate. However, slight variations may occur. Our laundry detergent sheets are made from plant-based ingredients; if you have specific sensitivities or allergies, please review the ingredient list before use.

Your Consumer Rights

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the products repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in these Terms limits your rights under the Australian Consumer Law.

Returns and Refunds

Please refer to our Refund Policy, which forms part of these Terms.

Intellectual Property

All content on this website, including text, images, logos, and designs, is owned by or licensed to Novalink Trades and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

Limitation of Liability

To the maximum extent permitted by law, and without limiting your rights under the Australian Consumer Law, we are not liable for any indirect, incidental, or consequential loss arising from your use of our website or products.

Governing Law

These Terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of the courts of that state.

Changes to These Terms

We may update these Terms from time to time. The version published on our website at the time of your order applies to that order.

Contact Us

For any questions about these Terms, please contact us at info@novalinktrades.com.